Same. NS wanted to charge at least $60 to look at it.
With regard to your concern, please be informed that Network Solutions offers MyTime Support, a dedicated time set aside for you, wherein a knowledgeable Customer Service Representative will troubleshoot the Website on your behalf with a minimum fee of $59.99. If you wish to take advantage of this service, please call our Customer Service Department at the phone numbers listed below.
The weird thing is that ACF Pro seems to work totally fine and I have full access to pro features like repeaters, etc. The only thing that doesn’t work is registering/auto-updating. If I have to manually update periodically, it’s annoying but not the end of the world.
Just wanted to provide an update on my experience with this issue. I spoke with a very helpful support specialist from Network Solutions this morning. They were able to confirm that their shared hosting environment servers do not allow outgoing PHP connections, which is why the connection to the update server failed. They were not able/willing to activate this feature in the shared hosting environment, but they said it would be a possible configuration for a virtual private server hosting package. Due to the increased cost of that kind of package, my client simply those to move their site to a host that could accommodate outgoing PHP connections.
If anyone is having issues connecting to the update server, please read this doc and follow the instructions: https://www.advancedcustomfields.com/resources/could-not-connect-to-update-server/
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