• jeanjohnson2911

• in reply to: 5.7.6 Upadate caused all fields and data to disappear
• September 18, 2018 at 6:38 am

John – All fixed!!

All I had to do was run the DATABASE UPDATER…

Thanks again,
Jean

• jeanjohnson2911

• in reply to: 5.7.6 Upadate caused all fields and data to disappear
• September 18, 2018 at 5:50 am

Thanks so much John!

I do have a dumb question…

Do I need to do this via FTP or my File manager?
Can I just upload the new plugin?
(Sorry – but have not done this before!)

I found the WP Rollback Plugin. Would this work?
https://wordpress.org/plugins/wp-rollback/

I found this:
Can I roll back?
Yes, although it is a manual process. All versions of the ACF plugin can be found here. Simply download, extract and replace your ‘plugins/advanced-custom-fields’ plugin folder

Thanks again!

• jeanjohnson2911

• in reply to: 5.7.6 Upadate caused all fields and data to disappear
• September 18, 2018 at 5:18 am

Hi John,

Thanks so much!!

How do we roll the plugin back to ACF V4?

• jeanjohnson2911

• in reply to: 5.7.6 Upadate caused all fields and data to disappear
• September 18, 2018 at 4:58 am

I have not.

I filled out this support form:
https://www.advancedcustomfields.com/contact/

And got a reply back…but my questions were not fully answered, so afraid to apply the updates.

Maybe you can reach out as well and post this thread.

Thanks!

• jeanjohnson2911

• in reply to: 5.7.6 Upadate caused all fields and data to disappear
• September 18, 2018 at 4:37 am

Hello – I have reached out to support and am praying all data is not lost :-).

I filled out this support form:
https://www.advancedcustomfields.com/contact/

And got a reply back…but my questions were not fully answered, so afraid to apply the updates.

If I hear back with solution I will post it here!

You might want to reach out to support as well.
And reference this thread.
This thread is the ‘Community’ forum.

Thanks for posting.
I am certain ACF can fix this as they are top-notch!