Bug Submission for Uncaught TypeError

• tabboy

• September 25, 2015 at 1:06 pm

I submitted a problem that I found similar to this

http://support.advancedcustomfields.com/forums/topic/gallery-field-not-working-on-chrome-after-update-to-5-1-6/#post-30371

How do I track it’s progress? I got a few emails from support and I gave them some more information on the issue but now I have no idea it they got it or how it’s progressing.

Now I can’t even find where I started the topic as it’s not listed in my account…

Cheers

• James

• April 20, 2016 at 4:30 am

Hi @tabboy

Thanks a lot for the feedback and apologies for taking forever to respond.

Most of the bug reported are normally escalated to the developer who add them to the development plan.

If the problem has still not been address in the latest version of acf, kindly open a private ticket so that we may be able to have a look at the problem.

Hope this helps.

• tabboy

• April 20, 2016 at 10:46 am

I’ll open a private support ticket as this is still an issue with the Chrome browser.

• Elliot

• April 21, 2016 at 9:50 am

Duplicate thread: http://support.advancedcustomfields.com/forums/topic/gallery-field-not-working-on-chrome-after-update-to-5-1-6/#post-30371

Also contacted support via email.

This can be closed

• tabboy

• April 21, 2016 at 9:56 am

That thread you linked was not created by me. So which thread do you want closed?

• Elliot

• April 21, 2016 at 9:59 am

Sorry, wrong link.

Your other thread is: https://support.advancedcustomfields.com/forums/topic/uncaught-typeerror-cannot-read-property-query-of-undefined/

• tabboy

• April 21, 2016 at 10:01 am

Cheers, I have closed it.