WooCommerce $order woes

• lightsage88

• July 11, 2019 at 1:03 pm

In the code below, I am trying to get the ACF fields of ‘shipping_service’ and ‘tracking_number’ to show up in my order-complete emails to customers, but it only shows up the second time I send emails to my customers. It’s been stressing me out for months and I can’t solve this by myself. Will any of you PLEASE help me?

add_action( ‘woocommerce_email_after_order_table’, ‘woocommerce_email_after_order_table_func’ );
function woocommerce_email_after_order_table_func( $order ) {
$ship = get_field($order->id, ‘shipping_service’, true);
$track = get_field($order->id, ‘tracking_number’, true);

$status = $order->get_status();
$shippingService = get_post_meta($order->id, ‘shipping_service’, true);
$trackingNumber = get_post_meta($order->id, ‘tracking_number’, true);
$trackingURL = ”;
switch ($shippingService) {
case “FedEx”:
$trackingURL = “http://www.fedex.com/Tracking?tracknumbers=”;
break;
case “USPS”:
$trackingURL = “https://tools.usps.com/go/TrackConfirmAction?tLabels=”;
break;

}

if($status == “completed”){
?>

<h3>Shipping Information:</h3>
<table>
<tr>
<td>Tracking Number: </td>

<td>
“>
<?php echo $trackingNumber; ?>

</td>
<td><?php echo $track; ?></td>

</tr>
<tr>
<td>Shipping Service: </td>
<td><?php echo $shippingService; ?></td>
<td><?php echo $ship; ?></td>

</tr>
</table>
<?php
$trackingURL = NULL;
} else {
?>
<h3>When we have your order shipped, we will send an email with that information.</h3>
<?php
}
}

• James

• July 14, 2019 at 2:04 am

Hi @lightsage88

It’s most likely that you are trying to load the field values before they are actually saved into the database.

Kindly try changing the priority of the ‘woocommerce_email_after_order_table’ to above 10 to see if you are able to load the field.

Hope to hear from you soon.

• rlcesar

• March 24, 2020 at 4:03 am

Hello,

I have exactly the same issue. I tried using priority 1, but the issue is the same. It seems that the mail is beeing sent before updating the ACF field.

Some new idea?

Thank you in advance

• rlcesar

• March 24, 2020 at 5:09 am

Hello again,

I found a solution for this issue without ACF. Using the code that you can find here, the issue is the same, but if you change the priority to the ‘woocommerce_process_shop_order_meta’ add_action to ‘1’, the issue is solved.

I asked to myself (and to you) if there is any way to solve this issue using ACF.

Thanks all

• slyder

• August 16, 2021 at 9:11 am

Did anyone manage to find a solution to this using ACF?

I have tried to change the priority of the order completed email from Woocommerce but it still fires before the ACF field updates.

Here is what I tried:

add_action( 'woocommerce_email', 'unhook_those_pesky_emails' );

function unhook_those_pesky_emails( $email_class ) {
		remove_action( 'woocommerce_order_status_completed_notification', array( $email_class->emails['WC_Email_Customer_Completed_Order'], 'trigger' ) );
        add_action( 'woocommerce_order_status_completed_notification', array( $email_class->emails['WC_Email_Customer_Completed_Order'], 'trigger' ), 90, 2 );
}