Home Forums Backend Issues (wp-admin) WooCommerce $order woes


WooCommerce $order woes

  • In the code below, I am trying to get the ACF fields of ‘shipping_service’ and ‘tracking_number’ to show up in my order-complete emails to customers, but it only shows up the second time I send emails to my customers. It’s been stressing me out for months and I can’t solve this by myself. Will any of you PLEASE help me?

    add_action( ‘woocommerce_email_after_order_table’, ‘woocommerce_email_after_order_table_func’ );
    function woocommerce_email_after_order_table_func( $order ) {
    $ship = get_field($order->id, ‘shipping_service’, true);
    $track = get_field($order->id, ‘tracking_number’, true);

    $status = $order->get_status();
    $shippingService = get_post_meta($order->id, ‘shipping_service’, true);
    $trackingNumber = get_post_meta($order->id, ‘tracking_number’, true);
    $trackingURL = ”;
    switch ($shippingService) {
    case “FedEx”:
    $trackingURL = “”;
    case “USPS”:
    $trackingURL = “”;


    if($status == “completed”){

    <h3>Shipping Information:</h3>
    <td>Tracking Number: </td>

    <?php echo $trackingNumber; ?>

    <td><?php echo $track; ?></td>

    <td>Shipping Service: </td>
    <td><?php echo $shippingService; ?></td>
    <td><?php echo $ship; ?></td>

    $trackingURL = NULL;
    } else {
    <h3>When we have your order shipped, we will send an email with that information.</h3>

  • Hi @lightsage88

    It’s most likely that you are trying to load the field values before they are actually saved into the database.

    Kindly try changing the priority of the ‘woocommerce_email_after_order_table’ to above 10 to see if you are able to load the field.

    Hope to hear from you soon.

  • Hello,

    I have exactly the same issue. I tried using priority 1, but the issue is the same. It seems that the mail is beeing sent before updating the ACF field.

    Some new idea?

    Thank you in advance

  • Hello again,

    I found a solution for this issue without ACF. Using the code that you can find here, the issue is the same, but if you change the priority to the ‘woocommerce_process_shop_order_meta’ add_action to ‘1’, the issue is solved.

    I asked to myself (and to you) if there is any way to solve this issue using ACF.

    Thanks all

  • Did anyone manage to find a solution to this using ACF?

    I have tried to change the priority of the order completed email from Woocommerce but it still fires before the ACF field updates.

    Here is what I tried:

    add_action( 'woocommerce_email', 'unhook_those_pesky_emails' );
    function unhook_those_pesky_emails( $email_class ) {
    		remove_action( 'woocommerce_order_status_completed_notification', array( $email_class->emails['WC_Email_Customer_Completed_Order'], 'trigger' ) );
            add_action( 'woocommerce_order_status_completed_notification', array( $email_class->emails['WC_Email_Customer_Completed_Order'], 'trigger' ), 90, 2 );
Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘WooCommerce $order woes’ is closed to new replies.