We lost our licence

• Roch

• May 16, 2023 at 3:26 pm

we have lost our licenses and we have paid for a new license, but the renewal blocks our account and we no longer have access to our licenses (old or new).

we have opened 2 tickets but no response from support for 2 days.

Any idea to solve this issue?

• John Huebner

• May 16, 2023 at 6:12 pm

The only way to contact support is through the ticket you’ve opened.