Support

Account

Home Forums Backend Issues (wp-admin) Troubleshooting steps for field that won't update

Unread

Troubleshooting steps for field that won't update

  • We’re seeing an issue where a field won’t save to the database. We add content, click “Update” and see a confirmation that the page was updated, but if you refresh the page editor, the content added is gone.

    Looks to me that the data is not writing to the database..

    This is a WYSIWYG field in a group that is applied to a custom post type.

    Could you suggest troubleshooting steps to follow?

    Here is what I’ve tried:

    • Duplicating the field group
    • Trying to log data to console – nothing coming through
Viewing 1 post (of 1 total)

You must be logged in to reply to this topic.