Hello there,
I am new to wordpress and the ACF plugin. I wanted to update the “Advanced Custom Fields PRO” plugin from Version 6.1.6 to Version 6.1.8 in wordpress via the provided standard updating functionality. However, this did not work due to the error that the update package is not available. I found that the fix to this is to download the plugin “Advanced Custom Fields” (without the PRO and it seems like that the PRO version is not in the plugin store anymore).
Using the new ACF plugin breaks our website completely. I.e. when using the “edit page” functionality in wpengine the “page content” field is empty. When clicking on the ACF tab in the left menu in wpengine, I see that the same field groups are available no matter which of the two plugins I choose.
Do you have any ideas on what the problem might be or how I can fix the site for the new plugin?
Best,
Tim
The site was likely using features of the Pro version and cannot be replaced by the free version. You need to reactivate the Pro version to correct site issues.
When you get the error that the update package is not available this means that it is not registered. This can sometimes be corrected by going to the updates activation page and deactivating the license and then re-activating it.
If this does not work then you can log in to your ACF account and download the new version of Pro from there. You can delete the old one and install the new version.
Hi there,
today the site of a client is acting really weird in all the posts and pages that are related to this plugin so I’m guessing it has to do with this plugin new update.
The thing is, I’m not sure if I should update it. Someone else developed the site and in order to updated it I need a License Key I don’t have. I’m willing to buy a new one, but can do that without mixing things in the site or should I look for the old Licence Key with the previous developer?
Please any tip or help would be much appreciated.
Regards.
Hi John, thank you for your answer! Just to make sure: if the licnesing worked and I have the Pro version activated, it is possible to simply update the plugin “Advanced Custom Fields PRO” via the normal wpengine site without downloading a new plugin?
Deactivating and reactivating the license key worked. Thank you for the tip!
@rosasantoni the old developer is not likely to give you their license key. You’re probably going to need buy a new one for the site. There should be no issues with updating.
Thank you John. I did that and it worked.
