I would like to purchase a couple of the premium add ons. Unfortunately, when I click the Purchase button, it takes me to a page that tells me that my cart is empty.
I never even make it to checkout, nor the paypal issue that has been documented in support and in the FAQ’s.
Troubleshooting steps so far
- Cleared cache in Safari on Mac – no luck
- Tried clicking purchase in new browser (chrome on Mac) – no luck
- Tried making purchase from Chrome on my PC – no luck
- Tried firefox on a pc – no luck
- Tried safari, and even internet explorer on my pc – no luck
- Tried safari on my ipad – no luck
Same result on all devices, all browsers. It doesn’t allow you to add a product to the shopping cart.
Hi @brettbum,
Thanks for the post.
This issue would be as a result of some temporary server downtime and due to the changes that we have made in our VPS this should not occur.
I hope this info helps.
