Home › Forums › General Issues › PayPal 3005 error
Hi there,
I have been attempting to purchase a license for your excellent gallery field add-on for the past couple of days.
Unfortunately I keep getting error 3005 from PayPal when I input my card details. Could you shed any light on this? I really want to give you my money to get this functionality for a project I’m working on!
Otherwise, is there any alternate method for me to send you payment for the gallery field add-on?
Cheers,
Antony
It is possible that a recent website update has caused this paypal issue for you. Can you please use a different browser and attempt to purchase the add-on again?
This will ensure that there is no cached data and that you will have a better chance of bypassing this issue.
Let me know how you get on.
Thanks
E
Hi Elliot,
Thanks for getting back to me so quickly. No luck I’m afraid. I have tried a number of browsers, including Chrome where I was able to use PayPal successfully on another site. All gave the same error: 3005 when attempting to process my card details. Is this an issue that I need to raise with PayPal?
Please let me know if you need any further information from me.
Cheers,
Antony
Thanks for the follow up.
I had a quick google and it looks like the error is related to a paypal issue with a bank account:
https://www.google.com.au/search?q=paypal+error+3005&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a&gfe_rd=cr&ei=-_nFUp_qFauN8Qea_ICADg
Can you please read a few of the results?
Is your paypal working correctly for other purchases?
Thanks
E
Success!
Thanks for pointing me in the right direction. I hadn’t seen issues with specific bank accounts, that’s what gave me the clue. I tried another card and it worked a treat.
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