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Custom field entires disappearing

  • Sorry if this is a totally obvious question, but I’m quite stuck. I’ve just installed ACF onto a clean install of WordPress and have added a couple of custom field groups. They work fine in the post types they’re assigned to, but for some reason they don’t show up at all in the admin menu. Any ideas why this might be? The table just says “No Field Groups Found”

    Admin screen:

    Version: Advanced Custom Fields 4.4.7

  • Hi @scottmacd

    That’s weird. Could you please make sure that there’s no conflict on your site? Could you please try to reproduce the issue on one of the WordPress’ stock themes (like Twenty Sixteen) with other plugins deactivated? If it disappears, then you can activate the theme and plugins one by one to see which one causes the issue.

    Also, could you please make sure that you didn’t register the fields via PHP code?

    If the issue persists, could you please open a new ticket from this link: https://support.advancedcustomfields.com/new-ticket? Please provide temporary admin credentials to your site and explain your issue again in that ticket.

    Thanks 🙂

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