I can’t update ACF Pro from the WordPress back-office.
When I try, I get an error message as if I didn’t have a license key (which I do)!
Is this because I canceled the ACF Pro subscription immediately after buying? I still get 1 year of updates though, right? Even if I disabled auto-renew.
The only way for me to update ACF Pro right now is to go to my ACF account, download the latest ZIP, upload it (WordPress back-office) and confirm that I wan’t to replace the older installed version with the new one I just uploaded.
Could you guys look into this?
I can privately share my WordPress admin login info with you if that can help you find the issue.
I don’t know why it is not working. Try deactivating and reactivating. If this does not work then contact the developers by opening a ticket while logged into your account. The devs don’t visit here, this is a user forum.