This is basically a user support forum where other users help you if they can and have the time.
If you have a bug report, something is not working as it should, or need help with something specific to ACF then you should email email@example.com (there is a link on this page http://support.advancedcustomfields.com/ that says “Open a new support ticket”) You can try the bug reports forum http://support.advancedcustomfields.com/, not sure if anyone keeps an eye on that. Also, if you have access to the github repo, Elliot is very good about responding to bug reports there.
And I’m just another user.
Welcome to the Advanced Custom Fields community forum.
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