Support

Account

Home Forums ACF PRO ACF Pro Cannot Connect to Update Server Reply To: ACF Pro Cannot Connect to Update Server

  • Sounds good, let us know.

    When I discussed it with Rackspace they said that cURLing to the server resulted in 403 forbidden errors when attempting to connect to http://connect.advancedcustomfields.com/index.php?a=get-info&p=pro :

    <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
    <html><head>
    <title>403 Forbidden</title>
    </head><body>
    <h1>Forbidden</h1>
    <p>You don't have permission to access /index.php
    on this server.</p>
    <p>Additionally, a 403 Forbidden
    error was encountered while trying to use an ErrorDocument to handle the request.</p>
    <hr>
    <address>Apache Server at connect.advancedcustomfields.com Port 80</address>
    </body></html>

    and when trying to access http://assets.advancedcustomfields.com/add-ons/add-ons.json:

    <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
    <html><head>
    <title>403 Forbidden</title>
    </head><body>
    <h1>Forbidden</h1>
    <p>You don't have permission to access /add-ons/add-ons.json
    on this server.</p>
    <p>Additionally, a 404 Not Found
    error was encountered while trying to use an ErrorDocument to handle the request.</p>
    <hr>
    <address>Apache Server at assets.advancedcustomfields.com Port 80</address>
    </body></html>