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Did the above already. There is one error that is present on the front and admin panel: Error is
[Error] TypeError: ‘undefined’ is not an object (evaluating ‘playerDiv.addEventListener’)
global code (main.js, line 86)
However, this error is present on our sites where we can re-order images, plus, you can see this exact error at http://bxslider.com too, so that’s not likely the issue.
SortableJS is being loaded, and we can re-arrange boxes in the admin. Just not the gallery images. Happy to give you an admin login so you can see the issue for yourself if you want to email me.
Thanks for your help!
Rich
No.. I have no location rules. I tried Ellen’s rules to see if I could get any resolution but it made no difference. Can’t sort, period.
I now see this issue in 2 of our sites. On site A, we can re-order images until we publish, then we cannot any longer. On site B, we cannot re-order images at any time. Is anyone available to help troubleshoot this issue?
I’m having this same exact issue on a site. Can’t re-order images. I cannot replicate the “fix” above by implementing user permissions. I just can’t re-order images in the gallery. I can, however, reorder other items on the admin page, so the sortable script is functioning properly.
Any solution to this yet?
