White Screen when creating a Field Group

• lcg_1111

• February 9, 2015 at 6:14 am

I’ve used Advanced Custom Fields previously with the same theme without issue. I just installed it on another site and attempted to create a New Field Group. I was successful. That was simply naming the group. No additional changes.

So then I hit Edit and attempted to Add Field when I hit Publish, it goes to a white screen and does not save the new Field(s) added to the group.

So then I deleted the group and attempted to redo it and got a white screen on Publish.

I deleted and reinstalled the plugin, but the plugins stuff is still in the database.

Any thoughts?

• James

• June 29, 2015 at 10:28 pm

Hi @lcg_1111

Thank you for the question.

This issue is quite strange, have you identified any errors on the console that you can report?

In order to successfully delete a field group and remove all the entries in the database, I would recommend you delete and trash the field groups from the edit screen.

It is also important to rule out a plugin conflict by deactivating all other installed plugins and checking whether the same issue will be replicated.