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There is something in the database that is causing the issue, unfortunately, I don’t have any more information at this time. I tried what was suggested by support, that is deactivate and reactivate the license. This did not work.
Since I was working with a dev site and I could I dumped the database and reinstalled WP, this corrected the problem on this site. I realize that not everyone can do this, but it did confirm that it is something in the DB, perhaps some old transient that is not getting updated properly. If I have the problem on another site I will investigate further.
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