@nathanaelphilip @hube2 Thanks guys for a wonderful answer. I spoke to representatives of this website you mentioned: https://www.intercom.com/ unfortunately they said they cant help out with what I need. Is there any other portal you guys can recommend?
Also I came across this plugin: https://wordpress.org/plugins/private-messages-for-wordpress/ it creates another table to handle messages. Is this a better option to have different table?
