Hi @georgen
Could you please open a new ticket and provide temporary admin credentials to your site? You can open a new ticket here: https://support.advancedcustomfields.com/new-ticket.
If you can create a staging/development site and provide the credentials to that site instead, that would be great! That way, we can do some tests without affecting your live site.
Also, please don’t forget to explain the issue again and provide the link to this thread.
Thanks 🙂