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Home Forums General Issues Character encoding error and disappearing fields after php version change Reply To: Character encoding error and disappearing fields after php version change

  • Hi @unai

    Could you please check your database if the saved values have the weird encoding too? If they are, could you please check the collation of the tables. I believe the right collation should be “utf8mb4_unicode_ci”.

    It’s possible that your PHP7 had a setup that changes the encoding. The best way would be asking your hosting about it. Also, please backup your website first before you change your server setup.

    Thanks!