Reply To: Character encoding error and disappearing fields after php version change

• James

• April 9, 2016 at 4:51 pm

Hi @unai

Could you please check your database if the saved values have the weird encoding too? If they are, could you please check the collation of the tables. I believe the right collation should be “utf8mb4_unicode_ci”.

It’s possible that your PHP7 had a setup that changes the encoding. The best way would be asking your hosting about it. Also, please backup your website first before you change your server setup.

Thanks!