I haven’t tried the support email. I don’t think that Elliot is personally handling support any more. I remember him saying something along these lines in a video I watched (http://www.wpelevation.com/2014/07/episode-40-elliot-condon-advanced-custom-fields/). Since he’s not really watching these boards and he’s not personally doing support, not sure what to say except I guess I’m glad I haven’t needed to contact them.
I have access to the github repo and I watch that. I do see bugs there that are coming form support questions. I know that Elliot is working on things and generally responds to bug reports submitted there very quickly.
