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Home Forums ACF PRO Error. Could not authenticate update package. Please check again or deactivate a Reply To: Error. Could not authenticate update package. Please check again or deactivate a

  • Hey there,

    You’re best off contacting our support team for this rather than the community forum, as users here won’t be able to know any details of your account.

    This error happens when, during an update check, the plugin is told your license isn’t valid for the current site URL. This can happen if you’re using a multi-lingual plugin or some other way to serve one site on multiple URLs.

    Alternatively, this can also happen if there is a technical issue when checking for updates. If that’s the case, manually checking for updates again via “Check again” on the WordPress updates page will force a refresh, and then updates may work.

    Thanks,
    Liam