I don’t know if you’ve found any help for this, but you should contact to developer of the theme and page builder you are using. It is most likely that the builder does not support ACF custom fields, or does not support the field types you are trying to use.
Welcome to the Advanced Custom Fields community forum.
Browse through ideas, snippets of code, questions and answers between fellow ACF users
Clients need flexibility. Developers need a repeatable workflow that doesn’t have a steep learning curve. See how digital marketing agency Noiza found both with Advanced Custom Fields in our latest case study.https://t.co/BxQAy6COJt