I don’t understand that, I’ve never had an issue. I would contact WPAI. It should see any field groups that you have attached to products…….
… I just tested this. I have not used WPAI with WC in a very long time. But you are correct. I created a field group for products and then I tried doing an import and it tells me that I do not have any field groups associated with products. This is obviously a bug in WPAI and you should definitely submit a ticket to them.
